Working to improve care frequently requires working with complexity. This increases the challenge when trying to enable the spread and...
Recently I had the pleasure of leading a virtual improvement session about using social media for influence and impact. Thank you to...
We are delighted and proud that Darren Earley and Gill Drummond are finalists in the 2019 Sir Peter Carr Partnership Award for their...
On 1st October at 7.30am my colleague Lynsey and I found ourselves in a draughty ambulance service station in the centre of Cardiff,...
Over the next few months we have an exciting schedule of virtual talks about improvement in the ambulance service, as part of #ProjectA....
As part of the series of #ProjectA Improvement virtual meetings, Yorkshire Ambulance Head of QI Erin Payne presented an informative...
I was minded last week to consider a phrase that a colleague of mine, Zoe Lord (Deputy Director – Horizons), has used on a couple of...
In NHS Horizons we often talk about the power of connections. People who make and use their connections can be a real force for good in...
My Reflections on the School for Change Agents 2019 by Nathan Steadman (@YAS_NathanielS) The School for Change Agents is focused on...
The #ProjectA programme of work has been engaging frontline ambulance staff, colleagues and patients in developing ideas for improvement...
On the 15th May members from the Horizons team will be travelling up to the beautiful city of Edinburgh to support the Ambulance Quality...
We all experience good and bad times within our working life. It is somewhat inevitable in the fast moving, high expectation world we...
What is it that persuades us to an argument or case? Is it the data? Hard driven analytics that make overwhelming evidence? Perhaps it is...
“Why would you have an emergency situation that could be prevented?” asked Gill Phillips in her introduction to the London Ambulance...
In a world protected by intellectual property, copyright and trademarks you would be forgiven for thinking that sharing an idea is to...
We are delighted to launch the #ProjectA directory of good ideas! More than 600 ideas were submitted via the ideas platform and tweet...