Oct 15, 2020 Complexity and System Convening – a lightbulb moment By Diane Ketley Ian Baines Working to improve care frequently requires working with complexity. This increases the challenge when trying to enable the spread and...
Dec 11, 2019 Using Social Media for Influence and Impact - video from #ProjectA virtual improvement session By Leigh Kendall Recently I had the pleasure of leading a virtual improvement session about using social media for influence and impact. Thank you to...
Nov 06, 2019 #ProjectA Mental Health Basic Step Tool: Sir Peter Carr Award Finalists By Lynsey Oates We are delighted and proud that Darren Earley and Gill Drummond are finalists in the 2019 Sir Peter Carr Partnership Award for their...
Oct 21, 2019 Reflections on Shadowing Welsh Ambulance Crews By Lynsey Oates Ian Baines On 1st October at 7.30am my colleague Lynsey and I found ourselves in a draughty ambulance service station in the centre of Cardiff,...
Oct 17, 2019 #ProjectA Series of Improvement Talks By Lynsey Oates Ian Baines Over the next few months we have an exciting schedule of virtual talks about improvement in the ambulance service, as part of #ProjectA....
Sep 26, 2019 #ProjectA Interview with Nathan Steadman: Quality Improvement Fellowship – Yorkshire Ambulance Service NHS Trust By Lynsey Oates As part of the series of #ProjectA Improvement virtual meetings, Yorkshire Ambulance Head of QI Erin Payne presented an informative...
Aug 09, 2019 Crossing the Improvement Chasm: Models, an Improvement Faculty, and #ProjectA By Ian Baines I was minded last week to consider a phrase that a colleague of mine, Zoe Lord (Deputy Director – Horizons), has used on a couple of...
Jul 12, 2019 The Power of Connections as a Force for Change By Ian Baines In NHS Horizons we often talk about the power of connections. People who make and use their connections can be a real force for good in...
Jul 09, 2019 Nathan Steadman's Reflections on the School for Change Agents 2019 By Lynsey Oates My Reflections on the School for Change Agents 2019 by Nathan Steadman (@YAS_NathanielS) The School for Change Agents is focused on...
May 17, 2019 How can we use a falls framework to improve the ambulance service response to falls? An interview with Claire Roche (Assistant Director for Quality, Governance and Assurance) Welsh Ambulance Service By Lynsey Oates The #ProjectA programme of work has been engaging frontline ambulance staff, colleagues and patients in developing ideas for improvement...
May 01, 2019 QI Ambulance Network Event- Creating Quality Improvers From The Frontline By Lynsey Oates On the 15th May members from the Horizons team will be travelling up to the beautiful city of Edinburgh to support the Ambulance Quality...
Mar 07, 2019 Taking Care of Others, Taking Care of Ourselves By Ian Baines We all experience good and bad times within our working life. It is somewhat inevitable in the fast moving, high expectation world we...
Mar 04, 2019 An Emotional Connection at the #ProjectA Mental Health Workshop By Ian Baines What is it that persuades us to an argument or case? Is it the data? Hard driven analytics that make overwhelming evidence? Perhaps it is...
Feb 07, 2019 Collaborating to Improve Crisis Mental Health Support By Leigh Kendall “Why would you have an emergency situation that could be prevented?” asked Gill Phillips in her introduction to the London Ambulance...
Feb 01, 2019 The #ProjectA Falls Event: Learning and Sharing is Good! By Ian Baines In a world protected by intellectual property, copyright and trademarks you would be forgiven for thinking that sharing an idea is to...
Jan 17, 2019 Celebrating Front Line Ambulance Staff with the #ProjectA Ideas Directory By Leigh Kendall We are delighted to launch the #ProjectA directory of good ideas! More than 600 ideas were submitted via the ideas platform and tweet...