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Tweets of the Week 15th July, 2022

Welcome to Tweets of the Week! The one stop shop for the best of improvement tweets and knowledge from The Horizons team and beyond. This curates a wealth of insights, knowledge, and information about transformation in health and care from other thought leaders across the world. (Tip: to read an article or watch a video mentioned in a tweet, click on the blue text. To view the original tweet, click on the image).  

The Big Conversation  

Are you interested in Data but don't know where to start? Watch Ruby Nicholls, Shakeel Liaqat & Mike Evans session from The Big Conversation - ‘Data without the techy talk’ to learn how you can use data!  

Are you interested in learning more about how to tackle health & care inequality? 

Watch @BolaOwolabi8, @juliejaye07 & Ras Kahai's session from The Big Conversation to find out more about Health inequity by clicking here.

Spread and Adoption

What is needed to help people spread innovation and improvement? Hear @muntma advice on maximising the role of the Lived Experience Partner in spreading improvement & examples where it has happened well. Click here to watch the video and click here to read the blog.

NHS resources

Published today: "A community-powered NHS: making prevention a reality". A new report from @wearenewlocal. Click here to read the report written by @adamjlent, @Grace_Pollard1 and @jesstud.


Helen chooses to be an optimist: "Optimism is a duty. The future is open. It is not predetermined. No one can predict it, except by chance. We all contribute to determining it by what we do. We are all equally responsible for its success.". Click here to read 'Not Boring' to learn why it's worth trying to make the world more optimistic.

"Dogfooding" ("eating your own dogfood"): the metaphoric name for a form of learning system. It can be applied to work practices: testing and improving the habits or activities that employees undertake every day. Meetings practice is a good start. For more insight, click here to read 'Want to Future-Proof Your Company? Try Dogfooding Your Work Practices'.

Lifelong unlearning is as critical as learning. Unlearning is not removing or discarding knowledge or experience; it’s a conscious act of unlearning skills and mindsets that may have defined the way we led in previous times, but now hold us back. For more insight, click here to read 'Lifelong Unlearning Just As Critical As Learning In The Digital 2020s' from Forbes.

To address the biggest challenges in health & care, we must unlock the powerful "tacit" knowledge in the system. Translating it into "explicit" knowledge & putting it in a best practice toolkit might not be the most effective intervention. For more information on this, click here to read 'Can You Transfer Tacit Knowledge?'.

New research on successful leadership of large-scale, complex change. Two factors stand out:

  1. harnessing the "Ordering Forces" (time/place/belonging etc) gets you more successful change 
  2. attending to belonging is the key differentiator

For more insight on this, click here to read 'Leading change post pandemic: belonging' from the London School of Economics.

The more we co-design change, the better outcomes we tend to get. Here are 6 co-design mindsets: 

  1. Elevate lived experience 
  2. Practice curiosity
  3. Offer hospitality 
  4. Be in the grey 
  5. Learn through doing 
  6. Value many perspectives 

For more insight on this click here.

Nine "traps" to avoid in effective collaboration: 

  1. Collaboration burnout 
  2. Idealising collaboration 
  3. Ignoring a. culture
  4. b. alignment 
  5. c. identity 
  6. d. purpose 
  7. Not rewarding teams 
  8. Overfocusing on tech 
  9. Under focusing on tech

Click here to read 'Why Leaders Fall into The Collaboration Trap' for more information.

Planning a participatory workshop or decision-making meeting? What's your collaborative stance? Making this clear means everyone understands the negotiables or non-negotiables and less effort is wasted. Click here to read 'Collaborative Stances: A Decision-Making Framework for Leaders and Teams' for more information.


How to get senior leaders to be receptive to your great new idea: 

  1. Root your idea in a big problem for the organisation 
  2. Take your time 
  3. Build a coalition for change first 
  4. Make it simple 
  5. Generate many ideas before you pitch 

Click here to read 'How To Make A Manager Receptive To Your Idea' for more information on this.

In an increasingly virtual/hybrid world, leaders can no longer rely on hierarchical power. It just doesn't work as well. We need to:

  1. develop our relational power 
  2. identify & support the relational influencers
  3. consider the tools we need

For more information click here to read 'Relational Power Is the New Currency of Hybrid Work'.  

Below is a useful graphic that Helen shared on why leaders need to unlearn. Graphic by @terencemauri.


tweets of the week