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Tweets of the Week 24 June, 2022

Welcome to Tweets of the Week! The one stop shop for the best of improvement tweets and knowledge from The Horizons team and beyond. This curates a wealth of insights, knowledge, and information about transformation in health and care from other thought leaders across the world. (Tip: to read an article or watch a video mentioned in a tweet, click on the blue text. To view the original tweet, click on the image).  

The Next Conversation

On Tuesday 28 June it's time for The Next Conversation! 

The Next Conversation will be taking place on Twitter – to get involved, look out for tweets from @HorizonsNHS #SolvingTogether #ImprovingTogether. We know not everyone is on Twitter, so we’ll also have a Teams call open. More information is available here

We have some amazing sessions lined up throughout the day from 9am - 5pm, where we'll see topics from the Big Conversation and beyond host a Twitter takeover of the
@HorizonsNHS account. 

Confirmed conversations for this epic twitter take over include: 

  • The value of working with lived experience partners with Helen Lee & Scott Ballard-Ridley at 9.40am 
  • Get inspired by our Award Winners for Digitally-enabled transformation with Sunita Sharma at 11:00am

Read on for more confirmed conversations!

There is so much to get involved with so do check out the full agenda here.

The Next Conversation is a virtual chin wag so come along and have your say at a time that suits you on Twitter! 

Lindsey McGlean  will be joining the Next Conversation to bring the fun to Twitter with her brilliant session - Why have a meeting when we can have a party?

Find out about #SolvingTogether when Tony Baldasera, Devon Elliott, Divine Azange, and Bev Matthews take over at 12:20pm

The #S4CA is joining the chat! Christina Harrison, an Emergency Department Sister hosted an incredible session at the Big Conversation highlighting how any one can be a change agent - just like her! Christina was inspired after taking part in the School For Change Agents to make change happen. Join Christina and Kerry McGinty, one of the creators of #S4CA at 3.40pm.

Diane Ketley takes over Twitter from 10.20am to share her work on Spread and scale. Join in and find out how you can get involved...

Digital Goody Bag 

All the best events give you a little present afterwards and the Big Conversation is no different! 

The Digital Goody Bag has landed! 

If you missed the Big Conversation we’ve got you covered! 🙌

The digital goody bag has tonnes of recordings, slides and resources from the two day event which saw people across the NHS, Health and care and Lived experience partners keep #ImprovingTogether and #SolvingTogether 💙

Take a look, watch and share! 💻
Head to the

Tackling Health and Care inequalities - the fierce urgency of now was one of the most moving, compelling and inspiring sessions at the Big Conversation. Catch up with it now via the digital Goody Bag.


Are you looking to improve Hospital discharges in your workplace? Got an idea? Have you tried something new that works? Why not join the discharge leads community to share, learn and get #SolvingTogether 

International Health Institute for Healthcare Improvement Quality forum 2022

Colleagues from the NHS Horizons team attended the #Quality2022 conference this week. See what they got up to below...


The hierarchy of capabilities from @profhamel  & @MicheleZanini . Organisations that consistently deliver innovation & improvement are those where people are able to operate higher up the pyramid. From Helen's latest blog with @goranhenriks

We should treat any digital/technological transformation as a human transformation. Get the human part right (managing the cultural & organisational challenges that a technological shift creates) & the technology will take care of itself. Read more.


Strategies for managing difficult emotions at work: 1)  Emotion at work can be productive; 2) Different levels of comfort with uncertainty; 3) Understand the cause of burnout; 4) Focus on the org not the individual; 5) Get curious. Read more.  

Researchers looking at how extroverts (Es) are perceived by others at work thought they'd find that Es are regarded as good listeners as Es are "socially capable". In fact, Es were often seen by others as self-focused & needing to listen/pay more attention. Read more.

Intent-based leadership is an approach to leadership based on creating an environment where everyone can do their best work, is encouraged to contribute their ideas & feel valued & safe in doing so. Here are some of the principles from @Ruski77. Read more.

Helen has been asked what "push authority to information" means. Often, frontline people have the information but not the authority to make decisions. Good leaders respond by delegating skills/support/org clarity for decision making. Principle from @ldavidmarquet  Art: @sketchplanator

Work with us! 

We're looking for a Band 8c Head of Insights & Impact! 

Are you someone who can...

🏆Champion learning, reflection & evaluation?

📈Build on our innovative approach to rapid insight?

💡 Bring creativity and collaboration?

Yes? Click here to apply today! (closing date: 26th June, 2022)

And finally...

NHS Horizons very own Laura Yearsley turned a negative situation into a positive with her beautiful digital creation! We hope you like it as much as we do...

Thanks for reading tweets of the week! 

Remember to like and share!


tweets of the week