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Tweets of the Week 11 February, 2022

The Horizons team features many influential Twitter users. This curates a wealth of insights, knowledge, and information about transformation in health and care from other thought leaders across the world. (Tip: to read an article or watch a video mentioned in a tweet, click on the blue text. To view the original tweet, click on the image).  

The School for Change Agents

The School for Change Agents is back on the 14 February! The #S4CA gives you the opportunity to develop your skills and create positive change. Click here to sign up and join a fantastic global community of Change Agents!

Check out this brilliant graphic depicting Rogers' Adoption Curve. See the original tweet here.

If you'd like to learn how to bring people along with you on the rollercoaster of change, sign up to The School for Change Agents!

In @Sch4Change @LeighAKendall talks about how she used social media to share her story about her son Hugo, help create change and improve support for bereaved parents. Want tips on how you can use social media to create change, too? Sign up to the School here now!


On Wednesday the team helped facilitate the #Caring4NHSPeople event which was about supporting our NHS people with Long Covid. If you missed the session and would like to catch up, a recording of the session can be found linked here. Alternatively, you can check out the twitter thread linked here.

The next #Caring4NHSPeople will take place on 9th March, the sessions topic is to be confirmed, more details can be found on the link here.


On Wednesday evening there was a tweet chat for the #SolvingTogether prototype challenge, which is about supporting those waiting for hip and knee replacement surgery. If you weren't able to take part, you can see what happened by checking out the hashtag #SolvingTogether on Twitter. Don't forget, if you have any ideas for this challenge, add them to the #SolvingTogether platform that is linked here.

Here are the questions that were asked during the chat ...


Helen and the team are helping to support the #FullerStocktake. The #FullerStocktake has an online platform for people to post ideas about how primary care and system partners can work together for local health needs. Share your ideas on the platform that is linked here.

Spread and Adoption 

Check out @DianeKetley's most recent blog on how the 'Leading the Spread and Adoption of Innovation and Improvement: A Practical Guide' can help in practice. Click here for the blog.

Equality, Diversity and Inclusion

Do you trust your primary care services? Share your views with the NHS Race and Health Observatory in their survey to assess how trust impacts a person's interactions with primary care services. Survey closes on 21st February. Click here for the survey.


There's lots of talk about the importance of psychological safety in our health and care world of work, but what is it and how do we create psychological safety as a leaders? Here's a great guide to some fundamental principles and practical actions by @CCLdotORG. Click here to see the guide and more on this topic.


Helen was preparing for a short filmed lecture on Thursday. The title? "Power to change". The theme is that we build our most powerful ability to enable change in  relationship with others, through shared purpose. Individuals can make small change happen but big change needs connection.

"Hierarchy" is not usually the problem. Power dynamics is. We need to:

1) Maximise "power from within" so everyone can speak up 

2) Make "power-with" transparent and be honest with who have influence 

3) Minimise "power-over"-no one gets coerced 

Click here to read the article Hierarchy is not the problem.

To quote Otto Scharmer: "You cannot charge a system unless you transform consciousness (mindset)". Mindset is our greatest enabler and biggest barrier to change. That applies whether we are seeking to change our own behaviours or to transform a big system. Graphic by@anujmagazine.

We tend to solve problems by adding things. In improvement projects, under 10% of improvements involve taking things away. Subtraction is underrated in improvement. We must make its success more visible and build it into improvement work. Click here to read the article 'When subtraction adds value'.

The Pareto (80/20) Principle is an important concept in improvement - 20% of causes create 80% of the problems. 20% of the possible change interventions create 80% of the impact. See the link here for a great piece on Pareto with an informative film.

10 people errors that cause big trouble described in the article 'Seemingly Small People Skills Errors That Create Big Trouble' .


We live in a world of constant information overload. In such a world, communicating with brevity is a gift to others. Here's how to do it. Be BRIEF, click here to read the blog 'How to communicate with Brevity' by @tnvora, it is accompanied by this fantastic graphic.

A key skill for change leaders is being able to facilitate conversations that lead to transformation. @dastillman suggests three key questions. Check out the article linked here for more information on this topic.


tweets of the week