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Tweets of the Week 21 January, 2022

The Horizons team features many influential Twitter users. This curates a wealth of insights, knowledge, and information about transformation in health and care from other thought leaders across the world. (Tip: to read an article or watch a video mentioned in a tweet, click on the blue text. To view the original tweet, click on the image).  


The difference between average outcomes & exceptional ones is what we avoid. We have to distinguish between saying yes because it feels good in the moment and yes because it moves us forward. Saying yes consumes time, saying no creates time. Find more on this here.

The reality of what happens when we say "yes" versus when we say "no". Saying yes commits us to something. "Yes" carries a cost that is often paid in the days, weeks, or years ahead. The things we say "yes" to have a habit of growing. Say "yes" carefully.  Great graphic by @OzolinsJanis.

Finding it hard to be motivated in January? Ideas from science - Click here for more information.

A brilliant reminder from @LeighAKendall  to look after ourselves, listen to our bodies and minds!


Several people have asked Helen to recommend a straightforward, clear guide on complexity thinking and how it supports system transformation. This "field guide" from @Sys_innovation gives an excellent overview of different perspectives and aspects of complexity.

The big complex problems we are seeking to tackle in health and care transformation typically defy tidy logic models and technical solutions. We must invest our collective energy in more relational and emergent approaches to transforming systems. Click here to find out more.

In leading big groups or communities, we often focus on trying to turn disengaged people in the outer circle into active people in the middle circle. It's impossible. We should inform the outer people but focus on supporting the middle or inner people.To learn more on this, click here.


Too often, as managers, we feel the best way to add value is by fixing someone’s problem. We can end up operating like "solution vending machines". The best managers don't fix, they coach.  Here's 4 coaching tools managers can use every day. Find more insight on this here.

A big lesson we can take from the pandemic is the rise of social leadership. Increasingly, leadership power isn't about position or formal authority. It's about connection, relationship, trust & reputation. @julianstodd is doing groundbreaking work on it, click here to find out more.

There's lots of interest in "nudging" (instrumentalising people's cognitive limitations to change behaviour) as an approach to improvement. There's an increasing focus on "boosting" (people's abilities to make decisions) as an alternative. Find more insight on this here.

A great resource for leaders of change: the "world’s largest opinionated agile reference library." It's aimed at people using agile or scrum methods and shows that whatever our primary methodology, we should learn about a wide range of approaches. More information can be found here.


tweets of the week