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Tweets of the Week 14 January, 2022

The Horizons team features many influential Twitter users. This curates a wealth of insights, knowledge, and information about transformation in health and care from other thought leaders across the world. (Tip: to read an article or watch a video mentioned in a tweet, click on the blue text. To view the original tweet, click on the image).  

The School for Change Agents

The section on psychological safety has generated lots of discussion on @FutureLearn.  @AmyCEdmondson has created some 'scripts' for psychologically safe conversations which @tnvora has made into these sketchnotes and a blog that you can read here.


If you missed the last #Caring4NHSPeople session which took place on Wednesday 12 January, and was about the wellbeing of you and your team, you can now watch the recording linked here. 

The next session will be on Wednesday 9 February, and will be about Supporting our NHS people affected by Long Covid. Find out more about February's session here.  


How can we create a workplace full of "human magic": where everyone can be the best, biggest, beautiful version of themselves? 

1) Meaning; 2) Authentic human connections; 3) Psychological safety; 4) Autonomy; 5) Learning environment; 6) Growth

Click here for more insight on this.

When you're an improvement leader or specialist, there's always pressure to focus on projects to sort out immediate problems. Yet we make our biggest improvement contribution when we create the conditions where everyone has the skills and support to improve. Via @lizandmollie #QITwitter

Upcoming Events

Are you interested in genuine co-production? Join @WhoseShoes and others for the bi-monthly NHS England and NHS Improvement Shine A Light Co-Production event. It's a FREE virtual event and will demonstrate what can be achieved when you work with people with lived experience (like @LeighAKendall)! Date: 18 January 1pm to 2.30pm. Click here for joining details.


Have you ever experienced the embarrassment of everyone hearing your pet snoring on #MSTeams?!

@LeonBrowning16 showed @ZoeLord1 how to reduce background noise being picked up by your microphone. Here's how...

Spread and Adoption 

@DianeKetley from the team led a brilliant session on Leading the Spread and Adoption of Innovation and Improvement. Find more information on this here.


Many large scale system transformations fail because those leading the change see it primarily as a communication exercise, rather than being about supporting those who are already enthusiastic about change to influence everyone else. Find our more on this by clicking here.

Micromanagement is a toxic thing. It destroys the ability of people to do good work. Leaders have to develop themselves to avoid it: 

1) learn about human nature 

2) build relational skills 

3) seek clarity around mission, as well as metrics

Find more on this here.

The starfish retrospective is a great technique at the end of a meeting or workshop. Instead of what did/didn't go well, we think about: starting/more of/continuing/less of/stopping. Click here for more information.

The monthly QI evidence update is always full of useful content - here's the latest. Thank you @andreadgibbons and @improvjess for compiling it! #QITwitter

For anyone leading change in public service (including health and care), here is a fantastic list of recommended books, articles and podcasts from @theasnow. Thank you Thea: Helen hopes that lots of people download this, read the articles and follow her on Twitter. Click here to access the full resource.


tweets of the week