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| 4 minutes read

Tweets of the Week, 27 November 2020

The Horizons team features many influential Twitter users. This curates a wealth of insights, knowledge, and information about transformation in health and care from other thought leaders across the world. (Tip: to read an article or watch a video mentioned in a tweet, click on the blue text. To view the original tweet, click on the image).


Congratulations to everyone who has been part of the NHS England Health and Wellbeing team. During last night's Personnel Awards they won three awards in: HR Impact, Health and Wellbeing and Overall Winner. We in Horizons help facilitate the monthly Caring4NHSPeople wellbeing sessions, and are honoured to have been a part of the award-winning initiative!

Dont forget to have a look at the wellbeing offers available at find out more information about the next Caring4NHSPeople session here.


Thank you to everyone who joined the #ProjectM tweet chat and sharing your insights! We've really enjoyed the conversations. We hope you can join us for the second chat, next Wednesday 2 December, 7pm - save the date! We hope you can join us and keep the conversation going!

School for Change Agents (#S4CA)

As you might already know the School for Change Agents is back in February, to find out more and sign up click here.

We also have this amazing secondment opportunity to join the team! If you work for NHS England & NHS Improvement, are interested or know someone who is check out the Expressions of Interest -> Improvement on the Hub (Sharepoint) and come & work with us!


Helen is a massive fan of the #FutureNHS collaborative platform for learning & sharing. Currently, 140,000 people across 2,000 communities in health & care use it. Having everyone on the same system brings many opportunities. This week she facilitated a workshop to explore the potential.
How can we use #FutureNHS to connect, learn and share? Victoria shared some reflections from attending this week's workshop.


Find out more about how the Horizons team approach wellbeing in this blog.
We normally have a weekly huddle at Horizons. We always start with our team wellbeing scores (we use the Warwick-Edinburgh mental wellbeing scale every week) & have breakout room discussions on key topics. We each choose which discussion we want to join.
Being clear about our personal boundaries is key for remote working during the pandemic. Boundaries help let in what’s good & keep out what’s not. They help keep us from negatively impacting others. Signs you might have boundary issues:
When teams work remotely, differences in productivity style are massively (& negatively) amplified. What's your style -a prioritiser, planner, arranger or visualiser? We must value difference & treat others the way they want to be treated
Here's an interesting reframing: We are human beings, not  human doings. Let's not equate our self-worth with how well we do things. If we are what we do, then when we don’t…we aren’t. Why not change our KPIs to metrics that reflect this?
As working remotely becomes our way of life, not just a temporary response to a pandemic, think about the fundamental human needs of your virtual team. To what extent are you building trust, hope, a sense of worth & competence into the daily work of team members? 
This graphic by Liz and Mollie is spot on. Laziness doesn't exist (in ourselves or others). "Laziness" is usually hidden barriers. If a person’s behaviour doesn’t make sense to us, it's likely we're missing a part of their context.
For the first time since lockdown, Helen shared that she hadn't had a single Teams or Zoom video call for an entire morning. She just swapped them all for telephone calls. Though she never thought she would appreciate the phone so much. She felt some good energy &  will do this again.
Similarly, Zoe shared a lovely picture from a walking phone meeting.

Last week a number of the Horizons team joined into the Diwali celebrations with our NHS England colleagues.

There's an important editorial in this week's @bmj_latest on the language of ethnicity & why we should stop using the terms BAME &/or BME. You can now read the full article here.

What the team has been up to

This week, Kathryn and James Mountford presented to senior healthcare leaders in China around "Learning and Leadership Lessons from the #COVID19 pandemic", according to the #BMJ hosts, 21,547 participants watched the live stream on the day! 


Helen loves practical tools to hep with change and shared this piece on three reasons why people resist change and three whiteboard exercises to help resolve them.
A collection of five free resources to support the engagement & involvement of all our people in changing and improving care by Improve Well UK.
Some excellent principles for facilitating virtual sessions. They're very much in line with how I work. These are skills that every leader should invest in developing. We're not going back to a largely face-to-face world
What can we learn from the science of teams to help teams in healthcare, during and beyond the pandemic? "Helping Healthcare Teams Save Lives During COVID-19: Insights and Countermeasures From Team Science"


Amazing opportunity for Thriving Communities Fund grants. Up to £50k for partnerships led by voluntary, community, faith, or social enterprise groups for community activities in support of social prescribing.