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| 3 minutes read

Tweets of the week, 28 August 2020

The Horizons team features many influential Twitter users. This curates a wealth of insights, knowledge, and information about transformation in health and care from other thought leaders across the world. (Tip: to read an article or watch a video mentioned in a tweet, click on the blue text. To view the original tweet, click on the image).

What the team have been up to

Bev shared that she had a great conversation with Simon Tulloch and John Baldy about the #MHImprove mental health international group virtual session. Follow @Mhimprove1 to keep up to date.


Diane shared that it is so important when enabling the spread and adoption of innovation #nhsSpread. We need to aim to generate a Pull for the innovation rather than use the traditional Push approach.

COVID-19 and Recovery

Liminality means the threshold period between two phases of life. We're currently at a stage of liminality in our response to #Covid19. Liminality can be a difficult, disorientating time but it's also a time for creativity & transformation.

Now is a time for respect and empathy, for us to be generous in our regard for others & their potential. The path forward from the tragedy that is #COVID19 is founded in collaboration, community and a new respect for human relationships:

Here's a new piece on the transformative effects of #Covid19 on medical education from @JAMA_current. The spirit of this applies not just to learning for medics, but all health professions & learning systems in health & care more generally


Why are discredited ideas like personality types, teaching to learning styles etc so appealing? Someone described personality type indicators as "astrology for people who don't believe in astrology". Thanks Abhijit Bhaduri.

Leadership and teams 

We don't always give middle managers the recognition they deserve for their role in the #Covid19 response. Time after time, we see mid-level managers leading transformation efforts.

There's such wisdom behind these 12 organisation design principles, based on knowledge/ideas from complexity thinking. Each of these principles is a gem in its own right. Apply them to your own context. Don't be put off by the language.

Across the globe, governments are using fiscal stimuli & incentives to accelerate recovery from #Covid19. Nouman Ashraf argues that we need to take a similar approach in developing leaders & suggests a "leadership stimulus package":

Online community manager: a role/skills we're seeing more & more since #Covid19 happened. Whether your online community is a WhatsApp group, a community of practice, a #FutureNHS group, a social network &/or a crowdsourcing crowd, these skills are needed:


Visuals can be a very effective way of communicating than words alone, esp when it’s a complex issue. This brilliant guide by @scriberian outlines how you can use different types of graphics to explain data - using Little Red Riding Hood as inspiration.

Since COVID-19 happened, not only have we been doing more virtual meetings, we've been doing more email. You'd think that after 30+ years of emailing, we'd be good at it, but there's so much opportunity for improvement.

And finally... 

The use of face coverings due to #Covid19 means we're smiling less. Smiling plays a key role in communication & helps us feel instantly connected. We need to think about using the "Duchenne" smile (with our eyes), + hand gestures & voice tone