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Tweets of the Week, 20th December 2019

The Horizons team features many influential Twitter users. This curates a wealth of insights, knowledge, and information about transformation in health and care from other thought leaders across the world. (Tip: to read an article or watch a video mentioned in a tweet, click on the blue text. To view the original tweet, click on the image).


Over the past few days members of the #ProjectA community have been out and about to send a small thank you to our local ambulance services for the work they do throughout the year. 

Here's Consultant Paramedic Jaqui's contribution:
Paramedic Dan Ralevic delivered chocolate to student paramedics at Luton and Hemel Hempstead ambulance station.

And Horizons team members Leigh headed over to the East England Ambulance Service; Lynsey went to Leeds Central Ambulance Station; and Zarah visited stations across the East Midlands.


Return to Practice nurses complete a very short course for re-entry onto the Nursing and Midwifery Council. Bev received her badge of pride from Birmingham City University this week and pledged to support nurses and tutors to ensure it’s a positive experience which results in more people rejoining the profession.
Bev is supporting @myBCU and universities across England to develop a consistent approach to #ReturnToPractice courses.

The School for Change Agents

Well done to everyone who has completed the School for Change Agents autumn re-run. There is still time to sign up and complete the learning experience if you haven't done so already. 

Well done Emma who completed School this week!
Conor shared that the course was fantastic and facinating. Congratulations Conor!
Clare has just finished the first week (well done Clare!). If you haven't signed up yet you can do so here.


The Horizons team has been helping the @AgeingWellNHS team to develop their #VirtualCollaborate skills and enjoyed a great first session this week.


This week Horizons hosted the NHS HR leaders virtual community meeting. Prerana Issar and the NHS people team are leading the way in virtual collaboration!  
If you couldn't make the webinar you can follow the conversation by following the thread. We've created a Twitter list of NHS HR senior leaders to help build a community. If you're a senior NHS HR leader and would like to be added to the list please send a tweet to @HorizonsNHS or email Zarah.
We want the NHS to be the best place to work: to do this we can learn greatly from other sectors. Find out what the "best companies to work for do differently".

Improvement and Change

A big shift is taking place in the quality improvement thinking in health and care, from Safety I to Safety II. If you work in improvement you can join the Q Community Zoom (free and open) on 11th February 2020. Click here to register.
A blog post by Penny Pereira on three priorities for increasing the impact of work we do towards quality improvement.
The forces of the status quo can be our biggest enemy in organisational change. Some advice on helping old habits die more easily.
How are models for leading change changing? There is a move away from step-by-step theories that aren't context specific towards approaches that also take account of relationships, informal organisation and the emergent & complex nature of change.
When redesigning organisations or care delivery, it's often harder to shift mindsets than change processes. You can't change someone's mindset, they have to change their own.
A model introduced by Providence St. Joseph Health for spreading change at scale in complex systems.

Helen has been re-reading this graphic story by Sarah Firth; too often we design support systems as if they were doughnut factories when they need a completely different approach.

Personal development and wellbeing

We need to change our mindsets about learning at work. We should acknowledge that learning IS work & create the spaces for transformative as well as incremental learning.
Helen shared breakthrough thinking on how we create value in learning healthcare systems.
The value of belonging at work - research shows that if workers feel they belong there are big benefits for employers e.g. higher performance, less absence.
Helen shared her love for how connected things seem in the twitterverse. Helen tweeted a new article from Harvard Business Review at the same time that a Health Service Journal article was tweeted about belonging in the workplace.

Helen shared a treasure grove of more than 200 ice breakers/ energisers for teams and workshops.

And finally...

This is the final Tweets of the Week for 2019. We hope you find the curation useful, and appreciate your support! On behalf of the Horizons team, we wish you a Happy Christmas and offer grateful thanks to all the staff in health and care who will be working over the festive period.